By working closely with our clients to understand their individual needs and specific brands Top Guard UK can provide the personnel and professional management expertise to enhance our clients business and fulfil the customer experience.

Top Guard UK not only pride ourselves in our levels of presentation and professionalism but in the progressive development of our structured in-house training programs that all our personnel undergo in order for us to deliver you a modern, smart, polite and approachable Door Supervisor that will be a credit to your business.

The security staff that Top Guard UK supply, are all fully vetted with the SIA (Security Industry Authority) licenses (As of Feb 2005). Each door supervisor we supply to our customers are hand picked to suit the environment of each venue. As a minimum requirement, the staff that we provide are all over the age of 25 and have a minimum of 3 years door supervision experience. The reason we do this is to ensure that we do not supply our customers with young inexperienced “shirt fillers” like many of our competitors but experienced, polite and professional staff that have encountered most situations in the past and learned how to over come them. These skills all help to reassure our customers that every member of the security team are very efficient, and highly competent at what they do.

To improve the working relationship with our customers we have tried to streamline our business to meet all of our clients needs. We can offer weekly or monthly invoicing with 7 day payment terms. We provide our staff with a full uniform at our own expense. The uniform is decided by each individual venue to ensure that it fits in with any existing themes. As a company we work closley with the managers of all venues and the local police and we feel it is an important part that we regularly attend pubwatch meetings in all areas we work to keep up with any concerns in the area.

In recent years the security industry has changed dramatically with the increase of binge drinking and the increase in supply and demand of illicit substances. All of which have added to the increase of disturbances within late night social venues. Top Guard has recognized these problems and developed their staff and tact in order to reduce these problems in high risk areas. We can adopt both, a high profile, or a more discreet presence towards security depending on what our clients need. Both forms of approach have proven to offer the venue and the general public within it a safer place to socialize and enjoy themselves.